- What if I need something that's not in the packages?
- Our packages are starting points. We're happy to customise scope and pricing for specific requirements. Booking system integrations, patient or client portals, multi-practitioner features – if your practice or business needs it, we can build it.
- Do you offer payment plans?
- Yes. We work with 50% deposit to begin and 50% on completion, and payment plans are available — talk to us about what suits your practice or business cash flow.
- What's included in the ongoing care partnership?
- Every tier includes our care partnership as standard – this isn't optional. It covers security updates and patching, uptime monitoring, performance checks, and access to our support team. Your website remains secure, fast, and maintained.
- What technology do you use and why does it matter?
- We build on Next.js and React – the same technology used by companies like Netflix, TikTok, and GitHub. For you, this means: faster loading (visitors and clients trust fast sites), better security, and long-term maintainability. We build with security and data protection in mind.
- Can I update the website content myself?
- Yes, all tiers include content editing capability. Starter and Private Practice Starter include essential content editing for text and images. Growth, Established Consultant Suite, and Enterprise tiers provide full content management for all pages. Multi-Location Clinic Ecosystem includes enterprise CMS with approval workflows.